Partner Manager

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

As a Reseller & Channel Partnerships Manager at Square, you will be responsible for developing, deploying, and managing partnerships that enrich our products and strengthen our go-to-market motions to acquire sellers. This includes working closely with cross-functional teams, like our Product, Marketing, Sales, Finance, and Legal teams, to develop and drive a high-impact partnerships strategy.

This is a critical role on the Partnerships team. We are looking for an experienced partnerships operator with a track record of leading complex channel partnerships end-to-end, strong business, product acumen, the ability to work effectively cross-functionally internally and externally, strong communication and interpersonal skills, and a desire to drive significant growth of our business. This position reports to Square's Partnerships Retail Vertical Lead and will support a key vertical and GTM initiatives. 

You Will:

• Be a senior leader whose is obsessed with exceeding quota, execution, accountability and operational excellence
• Demonstrate exceptional judgment, critical thinking skills and engender trust with your team, peer leadership, senior management and cross functional partners
• Build and maintain a direct relationship with all employees at each one of your respective Resellers
• Help our Resellers build a strong sales funnel
• Data driven mindset - seeks to understand and makes decisions and suggestions through consistent review of performance KPIs (NPA, SaaS, win rates, activations, activities) at an organizational and manager level
• Work in concert with the Services product teams/GM as the sales lead and voice - participate and collaborate in weekly, monthly and quarterly meetings/business reviews providing insights and suggestions all in support of the product revenue goals
• Build a high performance sales culture rooted in individual/team development, coaching, recognition, and accountability
• Ability to embrace and communicate change management along with an ability inspire and motivate team members
• Align with organizational repeatable sales funnel processes and best practices across multiple teams, including sales development, professional services, and sales enablement/training
• Represent and influence cross functionally as a senior leader by partnering across Sales Enablement, Deals Desk, Strategy & Operations, Finance, Seller Experience, Marketing, and Risk to remove obstacles and close deal

Qualifications

• 5+ years of professional experience in the technology sector, including 3+ years in partnerships at a technology company. Experience with API integrations and/or channel partnerships is required.
• Proven ability to negotiate, sign, launch, and manage partnerships from tactical, mid-size opportunities to complex, strategic partners
• Experience growing and distributing new products with partners via compelling economic incentives and close collaboration with internal and external sales and marketing teams
• Highly entrepreneurial, proactive, and comfortable working in a fast-paced, highly-matrixed environment with the ability to thrive under minimal guidance
• Proven track record of working cross-functionally with various teams, managing initiatives at scale, and delivering results
• Experience building and managing relationships with senior business leaders, both internally and externally
• Able to think and communicate creatively, thoughtfully, and with diverse technical and non-technical groups, spanning all organizational levels

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. 

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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